Technology is ever-changing and you need cloud-based solutions that change and adapt alongside it. A cloud-based HMS (Hotel Management Software) platform is superior to most other software you could possibly use as it facilitates all the aspects of your business, from housekeeping to revenue management and the front desk.

Choosing the ideal solution allows you to considerably save time and resources across every aspect of your hotel business, elevating staff productivity and guest satisfaction tremendously.

Manage your hotel round the clock access and on the go

While conventional hospitality software solutions come with restricted access, its cloud-based counterpart allows you to manage and carry out operational tasks from remote locations when needed. Check-ins, check-outs, reservations, generating reports, and so on used to typically be those processes that necessitated an individual had to be physically present at the hotel to complete them. Today with cloud-driven hotel software solutions hoteliers have access at any time, no matter their location, and easily manage all such activities.

Updates and customizations

Usage of cloud-powered software means that you will need regular updates to run your software. These updates need to happen regularly as it boosts the functioning of your hotel management system. One more big advantage is that the cloud-based system is designed to seamlessly integrate with further software that you need to look after your hotel. This offers you the chance to pick and choose integrations and easily tailor your software to your specific needs.

Lowered ownership costs

Hotel systems solutions such as HMS hosted on the hotel premises are bound to cost more in terms of software updates, server space, added manpower, staff training costs, software license costs, and more. On the other hand, a fully-fledged, cloud-powered HMS allows for automation that massively lowers operational costs. This is because a cloud-based HMS does not require added manpower or IT infrastructure and will require a very low upfront payment and a nominal monthly fee. This type of software will require hardly any support as it is configured to update automatically.

Regular security checks

Hotel guests come to you for more than just accommodation; they also want to make sure their data is not misused. Armed with next-gen smart hotel software, you can guarantee that your guests’ data is completely secure. Your cloud-based HMS offers you regular upgrades and security checks carried out through remote services and does not need manual involvement. So in the event that your hardware malfunctions you can still rest assured that your data is safe and secure.

Centralized reservation spanning booking resources

Are you still using legacy booking systems? If yes, then you would be wise to make the transition to a cloud-based centralized reservation system. This hotel software solution empowers you to monitor and manage your entire unsold and sold room inventory across various booking sources on a single platform.

The bottom line is you don’t want to lose out on generating higher profits for your hotel. Running your hotel property has never been easier thanks to the safety and reliability of cloud-driven solutions. Are you all set to make the transition to a cloud-based hotel software solution?

Across the globe, hotels are dependent on an array of software to control their operations seamlessly. Among them, Hotel Management Software (HMS) is the most popular as it benefits hoteliers in numerous ways. It helps in synchronizing data, ensuring consistency and precision in operations, automating tasks, augmenting staff productivity levels, and fostering stronger guest relationships.

Essentially, it is a valuable tool that optimizes the management and operations of a hotel. Hotel Management Software usually consists of several modules and we will explore the major ones in this article.

Front Office

A hotel’s key processes occur at the front-of-house position. A few major processes include check-in, check-out, booking operations, billing activities, and basically all of the guest-facing tasks.

Hospitality software solutions in terms of a robust HMS empower front-of-house staff to carry out these activities easily and without a hitch. As they are no longer hampered by tedious admin-related tasks, staff can easily focus more attention on communicating and engaging with guests. It allows them to foster loyalty by catering to guests’ needs promptly.

Loyalty Program Solutions

The wise idiom “a bird in the hand is worth two in the bush” holds good for hotels too. A high percentage of your hotel’s future profits mostly come in from just 20 % of your current guests. So using a good loyalty module will help you to provide offers and discounts to your guests and present them with activity-based rewards to keep them coming back for more.

PoS

Most hotels have in-house FnB establishments and would need a PoS tool to help them run smoothly. It helps restaurant staff in various ways such as taking food orders, creating Kitchen Order Ticket (KOT), invoicing, and more.

User-friendly hotel software solutions like PoS enable staff to implement these restaurant processes with a few taps on the system. They are able to do their work faster, efficiently, and with ease.  

Equipped with PoS, hotels can track guests’ food likes and dislikes. As this solution offers comprehensive guest history, the staff is able to offer highly personalized services each time a guest visits the hotel.

Housekeeping 

A hotel’s housekeeping services tend to be hectic as a staff has to cater to several guests at different points of their stay. Keeping track of room status is a complex business. Using hotel systems solutions such as housekeeping modules allows you to tackle these challenges head-on. 

Housekeeping modules feature a centralized control panel that serves to monitor room status and allows automated assigning of housekeeping tasks to the staff. Thus you can ensure that your hotel is always prepared to welcome guests.

Banquet Hall Management

Hoteliers can manage all types of events at peak levels by means of a banquet module. Various aspects such as hall booking, menu selection right up to bill payment can be smoothly implemented with the help of a robust banquet system that allows personnel to do their jobs excellently.

This smart hotel software streamlines all the banquet processes by also maintaining a comprehensive file of the invitees and ensuring that all organizing teams are in sync. Furthermore, reports generated within this module allow hoteliers to gains insights into the most popular menu/recipe, banquet hall, peak seasons, and more.

As it is clear, the separate systems that make up hotel operations such as booking engines, housekeeping, back office, front office, reservations, food costing, channel manager, and so on can seamlessly be managed through hotel software solutions like a centralized HMS. If you want to keep your operations flowing and exceed guest expectations, Hotel Management Systems are the way to go.